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Refund policy

Refund – Money-Back Guarantee

According to European laws regarding medication, we are not eligible to issue returns on prescription medications.

However, if during delivery, your order has been damaged or did not arrive, we will re-ship your order at no cost to you. If you are still dissatisfied after two re-shipments, you may apply for a cash refund.

Please allow 4-12 business days from the date of order and payment to receive your delivery. You should contact us immediately through email or by phone if your package has not arrived after 14 business days.

Important: Please ensure that you have provided us with the correct email address so we may keep you updated on the status of your order through email (order, payment and shipping confirmation).